Building loyalty through customer experience.

CRMs are effective tools that help you optimize your sales process and improve customer service. It helps you engage more effectively with your customers through targeted, automated communication, and promote your products or services more strategically.

Groupe de 4 dans une salle de réunion vitrée

What is a CRM?

It’s a software application that organizes and manages leads, people information and after-sale services, such as contact details, purchase history, behaviour, and preferences. This information can be used to collaborate as a team to ensure an optimal customer experience.

Why do you need one?

By having a centralized database of customer information, CRMs provide valuable insights into customer behaviour and preferences. By analyzing their customer data, organizations can identify trends and make more informed decisions about their products, services, and marketing strategies.

A unique resource for your team.

At Nexus Innovations we have an ingenious way of creating CRMs. We put users before the tech!  We know that business solutions are only as good as the way we use them and that without adoption, they have no value. That’s why we focus your users’ wants, to build purposeful solutions that they will love to:

01 —

Better understanding of your customers;

02 —

Track sales activity and identify opportunities;

03 —

Build better relationships with customers;

04 —

Drive revenue growth.


Why we use Microsoft Dynamics 365?

Dynamics CRM ensures scalability, availability, and robustness, positioning it as a dependable choice for businesses across the spectrum. It also offers a user-friendly, low-code platform that minimizes software development expenditure and comes packed with a suite of functionalities to enhance capabilities and automating workflows.

Cost savings

Their scalability, efficiency, and integrated approach, streamlining processes are reducing overall expenses for businesses.

Easy to use

Designed with user-friendly interfaces, intuitive navigation, and a focus on simplicity, making it easy for users to learn and use various Microsoft products seamlessly. 


Designed to handle varying workloads and adapt to changing business needs and easily expand or reduce resources based on demand without compromising performance or efficiency.

Highly secure

Using robust security measures, continuous monitoring, and regular updates, advanced encryption, multi-factor authentication, and comprehensive compliance standards to safeguard data.


Let us be part of your transformation.

Let’s talk