Category: O365

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How to convert O365 Group emails to posts in Teams or Trello

Published on July 31, 2019 by Mathieu Roy

Recently I had the following challenge: we created a private Team to discuss confidential matters at work, but we wanted people that were not Team members to be able to send concerns / suggestions by email. Additionally, if those emails were automatically converted to a Trello card and a new thread in Teams, would be great, wouldn’t it? I found a way to do it but with the way Office 365 Groups are configured, it's not that easy. I needed to create a custom rule in Exchange Online. The steps are detailed in this post.