As a technology partner for SMEs, Nexus Innovations supports managers and their teams in the ideation, development and adoption of business technologies.
As Microsoft experts, we combine business strategy and user experience to deliver solutions that enable everyone to have a positive impact on their organization’s performance.
Our strength lies in our ability to customize Microsoft cloud technologies to better integrate them with our customers’ ways of doing things, and thus get the most out of them.
Our mission: To offer users high-performance technological tools that give meaning to their work and create a positive impact for their organization.
Our vision: To help people work on what matters.
Are you interested? Wait and see if the role appeals to you!
PROFILE SOUGHT:
Our Business Solutions team focuses exclusively on Microsoft enterprise solutions. Since its creation, the team has been growing rapidly and is now looking for a Dynamics CRM Expert to complement its expertise.
We’re looking for a consultant who has a thorough understanding of the customer relationship management system, and how a CRM project fits in with an organization’s operational systems (ERP). A good knowledge of the Customer Service and Sales modules is mandatory, and certification is an asset (MB-910).
YOUR DAY TO DAY :
Above all, you’ll be working with a dynamic, growing team on the D365 and BC CRM solutions.
BUSINESS ANALYST & CUSTOMER CONSULTANT
- Understand business needs and translate them into technical requirements;
- Select, propose and lead relevant workshops to scaffold a project;
- Participate in the elaboration of a project/product roadmap (help the customer prioritize and plan his/her technological transformation);
- Contribute to the project/product backlog.
- Explain a technological issue, defend a difficult decision, convince to adopt a choice, etc.
SOLUTION DELIVERY
- Participate in solution configuration
- Deliver quality solutions that meet defined business objectives.
- Ensure that initially established delivery quality standards are met.
- Adapt solutions to changing, evolving and/or emerging customer needs.
BUSINESS DEVELOPMENT
- Act as technical expert at meetings and inspire confidence;
- Contribute to the development of service proposals / calls for tender;
- Participate in estimating solutions to be proposed
- Assist the business development team with the marketing strategy for the practice;
- Identify business opportunities with existing partners.
YOUR KNOWLEDGE:
- Solution: CRM Dynamics 365
- Good command of modules: Customer Service and Sales
- Good command of Model Driven App
- Good knowledge of modules: Marketing and Customer insight (Atout)
- Knowledge of ERP Business Central and Power Platform ( Asset)
- MB-910 certification (asset)
- Bilingual
WHY JOIN OUR TEAM?
As a team, we always go further, and we look forward to achieving great things.
Here’s what we can offer you
- A stimulating, constantly evolving technological environment;
- Projects in a variety of business areas;
- The opportunity to build the D365 practice with us, as part of a team.
- Open-mindedness, autonomy and flexibility within the team;
WHY WORK AT NEXUS? BECAUSE…
- We offer you unlimited flexibility (schedule, vacations, vacations, etc.). – the average vacation is 6 weeks a year at Nexus)
- We consider your personal life as important as your professional life
- We trust you from day 1
- We invite you to share your ideas and opinions to contribute to Nexus’ success
- We offer you 2 paid hours a week for sports, volunteering or personal development.
- We offer you a telemedicine service, RRSPs and group insurance paid 100% by the employer.
SALARY OFFERED :
Between $100,000 and $138,000 per year, depending on your level.
